We are extremely pleased with our new phone system and all of the support that Devera Tech offered. Bill and the team were very professional and did an amazing job. The phone room has never looked so great! They cleaned it up and organized it and it is impressive. They were able to do their work without imposing on any of us in the hotel. When I had concerns or needed some support - Bill was quick to respond and assist. I would definitely recommend Devera Technologies to others.
Robin Pence, General Manager
Embassy Suites by Hilton El Paso, TX
The install was absolutely flawless. I couldn't have asked for it to go any better. Our phone room was a disaster and now it is one of the cleanest and most organized I have ever seen in my 25+ year career. The Technicians worked urgently over the week+ install, over very long days and nights, even training our overnight desk Agents at 11p-12am. They also ensured everyone knew what was going on and when everything was going to happen each step of the way. The training was perfect in the group setting and then they went and did additional training one on one as they installed everyone's phone. Everyone was very comfortable and love the upgraded phones. There were zero issues with our guests and employees - feel free to send anyone my way that is looking to hear how it went.
Robert Brand, General Manager
Courtyard by Marriott Chicago Downtown/Magnificent Mile
Bill and his team were terrific and we appreciate the hard work.
Everything was done on time and in a professional manner.
Russell Lear, General Manager
Hilton Baton Rouge Capital Center
Bill did a great job given the urgency of the situation and the fact that he arrived prior to equipment. From my understanding that is out of the norm. Regardless, he went right to work making way for the new system. The area is night and day in terms of organization and wire management. I appreciate the level of detail, even repurposing the old rack for another box that previously had nowhere to be stacked.
Matthew Baran, General Manager
Residence Inn Merrillville
I would like to first start by thanking you sincerely for sending such a kind and hard-working individual to our property for our phone project installation. Bill was very knowledgeable of his job and was able to answer all questions quickly. If we had any issues after the install, Bill was able to personally come out and help us resolve our issues. Thank you, Bill.
Erica Caldwell, Director of Front Office
Embassy Suites Deerfield Beach Resort & Spa
The install went well, your team on site was easy to work with and professional. As with any project there are problems that come up, your team was very helpful and willing to make it right. Our phone room left in better condition, well organized and clean wiring helped. We still have some unresolved issues, however Bill is more than willing to resolve.
Barry W., Director of Operations
DoubleTree by Hilton Spokane City Center
I just wanted to tell you what a pleasure it was working with Bill. Being an older hotel we had some challenges but Bill met them with professionalism and a positive attitude. Even up to this weekend Bill has been very helpful in pointing us in the right direction whenever we had questions. In short, I have nothing but positive feedback for Bill and your team.
Glenn Pierce, Director Of Engineering
Wyndham Boston Beacon Hill
Everything went really well. Both of the technicians were professional and courteous. They took a real interest in ensuring we are satisfied. There was no big service impact when we switched over. All in all I would say we are very satisfied. Thank you.
Martyn Reed, General Manager
Courtyard by Marriott Manhattan Upper East Side